SOC Manager Dashboard UI Prototype
This concept adds a new layer to Incident Management focused on the humans responding to threats. The tool gives SOC Managers real-time visibility into analyst workload, strengths, efficiency, and burnout risk.
It identifies friction across incident types, surfaces early warning signals, and recommends proactive actions — such as rebalancing assignments, adjusting routing rules, auto-routing specific incident categories, or scheduling breaks. Managers can take direct action inside the UI, not just observe metrics, and can measure the impact through weekly optimization reporting. The goal is to transform Incident Management from reactive event handling into a capacity-aware, data-driven system that protects analysts the same way SentinelOne protects systems — by intervening before failure occurs.
This design solves the core problem: SOC Managers lack visibility into team workload and performance, making it impossible to proactively prevent burnout or optimize incident response.
The solution provides a complete operational flow from awareness to execution, designed to feel native to SentinelOne's enterprise security platform.
Key Innovation: The Routing Rules policy engine transforms this from passive monitoring into active automation. Managers define policies once, and the system prevents overload before it occurs—demonstrating true operational maturity and manager leverage.
Prototype Test Video
Default Dashboard
User Analyst Load Drawer rollout
SOC Routing Rules table
Friction Scoring
Reporting